What GreatCare® Means for Our Franchise Owners

by | Feb 5, 2025

Selecting the right franchise is about more than just business ownership. It’s about finding a business model that aligns with your personal and professional aspirations. A successful home care assistance franchise should offer a clear strategy to help you stand out in a competitive industry.

At Caring Senior Service, our home care franchise is built on the foundation of the GreatCare® method. This proven approach sets our franchisees apart and provides a roadmap for delivering exceptional senior care and a thriving business. Discover how GreatCare® translates into great opportunities for franchise owners.

What Is GreatCare?

GreatCare® is Caring Senior Service’s unique method of delivering quality home care services. It addresses the 3 most important areas of concern for families, seniors, and healthcare referral partners:

Quality Caregivers

We have a refined interview process that ensures our business owners hire the best caregivers. We also offer ongoing training and support to help caregivers succeed and grow in their role. By maintaining high hiring standards, franchisees gain a competitive edge. Clients trust our caregivers, which leads to stronger word-of-mouth referrals and long-term business growth.

Care Solutions

We provide tailored care plans that are unique to each client’s needs and preferences. We also perform a 43-step home safety survey to ensure the care environment is as safe as possible. Our service plans are crafted with input from the client, their family, and our expert team for an individualized approach to home care.

Active Involvement

Our home care agencies are available 24/7 for questions and concerns. Family members will always get to speak with a real person for the best customer experience! We remain actively involved in care, attending doctor’s appointments and conducting regular follow-ups to ensure satisfaction and quality service.

While GreatCare® is the way we do business, it also makes a real difference in how Caring is perceived and how franchise owners are able to promote their services. Ultimately, it’s what helps us build successful home care businesses nationwide.

GreatCare® Means Skills

One essential piece of the GreatCare® method is how our franchisees hire caregivers. Although our home care assistance is not medical care, all caregivers must have a minimum of one year of experience as caregivers or have passed a state nurse’s aide certification. In addition, our teams personally check caregiver references and candidates must pass a background check.

The skills necessary to become a Caring caregiver are an essential part of what differentiates us from our competitors. Franchise owners can use this structured hiring process to build trust in their local market. New clients can feel secure that their loved ones are getting help from trained and vetted individuals who are passionate about senior care.

GreatCare® Means Tailored Service

Great home care assistance is not one-size-fits-all. Finding the right care solutions for each individual client is a critical part of the GreatCare® method. Every new client receives a full client care consultation, which results in a completely individualized service plan. The personal care plan is developed with the input of the client, their family, our team of experts, and our care algorithm for maximum client satisfaction.

This custom plan truly sets Caring apart because it considers a wide range of factors, including the social, emotional, and financial needs of the client and their family. This ensures that care is comprehensive and adaptable as a client’s needs change over time. Providing this level of customization helps build client trust, boost customer retention, increase referrals, and strengthen long-term relationships.

GreatCare® Means Someone Is Always Available

With many companies, you might call and not get an answer. That should never be the case for a Caring office. Our staff promises to be available 24/7 to answer phone calls or start arranging care. This availability ensures that we are ready when you need us—whether a loved one is discharged from the hospital unexpectedly or a family requires urgent support.

We strive to treat each client as if they were our own family. Open communication is a cornerstone of GreatCare®. Franchise owners are trained to maintain regular check-ins with clients and families. Being accessible and responsive enhances the client experience and builds trust, setting your franchise apart from competitors.

How GreatCare® Helps You Succeed

Beyond helping seniors and their families, the GreatCare® method supports franchise owners in achieving sustainable growth. Here’s how:

  • Competitive Differentiation: With GreatCare®, franchise owners can position themselves as providers of a higher standard of care compared to local competitors.
  • Stronger Client Retention: Because services are tailored and caregivers are highly trained, franchisees tend to have a loyal client base.
  • Referral Growth: Physicians, hospitals, and rehabilitation centers prefer to recommend home care services that are reliable and professional. The GreatCare® model provides that assurance.
  • Operational Efficiency: By following a structured system, franchise owners spend less time troubleshooting problems and more time growing their business.

Join a Franchise That Stands Out

Are you ready to see how GreatCare® can set your franchise apart? Caring Senior Service offers a franchise model that provides both purpose and profitability. Whether you’re new to the senior care industry or looking for a proven business opportunity, our GreatCare® method ensures you have the tools needed for long-term success.

Contact us today to learn about the Caring franchise opportunity and start building a rewarding business in senior care.

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