Meet the Team

Get to know the awesome individuals at Caring Headquarters that are supporting our Caring franchisee. Through your journey of buying a franchise and becoming an owner, you will get to meet our in-home care franchise team and ask questions. 

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Our Team

Hover over each of our team members below to learn more about us.

headshot Jeff Salter

Jeff founded Caring in 1991 with a never-quit attitude that has helped the company expand across the US. He is on the advisory council Private Duty Home Care and the National Association for Home Care and Hospice (NAHC). He serves on the NAHC Advocacy Council, driving the legislative agenda for non-medical home care issues. Jeff is an active participant in the International Franchise Association (IFA). He has a passion for rugby and still plays in San Antonio.

Founder & CEO

Jeff Salter

headshot Ian Klaes

Prior to joining Caring's in-home care franchise team, Ian worked as a physical therapist in various settings, including hospitals, skilled nursing facilities, and sports medicine clinics. He opened a Caring franchise with his wife, Lisa, in El Paso in 2005. He was later recruited to join the senior management team at Caring HQ, where his work has focused on business development. Ian's experiences as a franchise owner, corporate manager, and franchisor provide a wealth of knowledge.

Vice President

Ian Klaes

headshot Ben Cornu

Ben is responsible for developing, supporting, and implementing key organizational initiatives at Caring. Prior to joining the Caring team, he was a project manager and business consultant for a leading aircraft manufacturer. Ben serves as an expert in project management and business transformation plans. He focuses on systems to help Caring maximize quality and effectiveness. He is originally from France and enjoys returning to visit his family.

Director of Special Projects

Ben Cornu

headshot Scott Suryan

Scott is responsible for growing the base of franchise owners and expanding franchise territories at Caring . With 20+ years as a successful entrepreneur and franchise owner himself, Scott understands the unique benefits of the franchising. He specializes in selecting new franchise owners and converting independent owners to a franchise business model. Scott earned his degree from Western Michigan University and calls Michigan home.

Director of Franchise Development

Scott Suryan

headshot Kimberly Johnson-Searcy

Kimberly is responsible for the creation, implementation, and improvement of all training efforts while ensuring a consistent GreatCare® culture. Kimberly earned her BBA at Northwood Business Institute, has over 25 years of learning and development expertise, has worked with small-box and big-box retailers, and has professional experience with franchise ownership. She became an invaluable member of our in-home care franchise team in 2019.

Director of Training

Kimberly Johnson-Searcy

headshot Eric Carter

Eric Carter oversees the full scope of human resources, regulation compliance, employee services and relations, and operational procedures. Prior to working with Caring, he helped research Alzheimer's, dementia, cancer, arthritis, and other health issues. Eric has many years of professional experience in medical research and was the Associate Vice President of Research and Operations for South Texas Radiology Imaging Centers.

Director of Support Services

Eric Carter

headshot Del Salinas

Del is responsible for the growth and managing our services through our company’s Caring Hub. The Hub supports our franchisees by managing intake calls, online leads, and recruitment services. Del was recruited to work with Caring from his previous roles in restaurant and service leadership that spanned over 20 years working with large companies implementing new systems to grow staff and profitability. Del stays active with his family of 6 boys with his wife Melissa.

Director of Hub Services

Del Salinas

headshot Michelle Cemental

Michelle provides a unified brand and message for the promotion of the company to its referral sources, clients, and employees. Michelle earned her BA in Journalism at Angelo State University and has 20+ years of experience in marketing and design. Michelle joined Caring in 2010, and she continues to work hard to bring efficiency to our efforts and ensure our marketing is effective, accurate, and impactful.

Senior Marketing Specialist

Michelle Cemental

Ayssa Ball headshot

Alyssa has a strong background in digital marketing with an emphasis in content strategy and SEO. She has worked for digital marketing agencies and has shared her expertise with Caring since 2018. As an important member of our in-home care franchise team, she works hard to ensure our content and communications are easy-to-understand. Alyssa has a BA in English linguistics from Brigham Young University and an MBA from the University of Illinois.

Content & Digital Marketing Manager

Alyssa Ball

Request more information

Interested in starting a senior home care? Contact Scott Suryan, Director of Franchise Development, to learn more about Caring franchising.

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